Deactivate account

Deleting your account

You can always edit your profile information, including changing your password, email address, or name, in both the Drone Operation Center and the Ground Control App. Here’s how you can do it:

Drone Operation Center

  1. Click on the “Accounts” tab in the left menu. This action will take you to the Account settings page.
  2. Under the “Profile” section, scroll all the way down to find the options for editing your information.
  3. Be cautious when you see “Delete account” in red at the bottom. Only click on this option when you are absolutely sure you want to delete your account, as this is a permanent action.

Please exercise care when making changes to your account information, especially when considering the option to delete your account.

Ground Control IOS App

To access the workspace in the app, follow these steps:

  1. Go to the bottom menu.
  2. Press on ‘profile’ located in the top right corner of the screen.
  3. A new screen will open, displaying options to either delete the account or log out.
  4. Choose the desired action and follow the steps provided to complete the action accordingly.
Ground Control Android App

To access your account settings and potentially deactivate or delete your account, follow these steps:

  1. Go to the “Account” option located in the bottom right corner of the screen.
  2. Press on ‘profile.’ This option is typically the first one below your flight information.
  3. A new screen will open, and you’ll find the option to deactivate your account as the third option. Only proceed with deactivating or deleting your account if you are absolutely sure about this action, as it is a permanent step.